Can I delete a negative review?
We are a transparent, independent website that provides visitors with a complete and comprehensive overview for education and training courses. Therefore, we do not delete negative reviews. In addition, we offer honest user reviews that have been submitted in response to the course.
We will not post any reviews that contain foul language.
We can contact the student who has completed the review in order to try to turn negative experiences into a more positive review. If the reviewer is open to you as a provider to regain contact about his or her experience, we can provide you with the user details to try and persuade this reviewer to change the review into a more positive experience. This is process in which we allow the provider to try and change the review. However, if the user wishes not to be contacted, there is unfortunately nothing that we can do further.